Sino88 cares about your privacy. This policy transparently explains how we collect, use, store and protect the personal information of every Malaysian user on our platform.
Sino88 ("We", "Platform") is committed to protecting the privacy of our users. This Privacy Policy explains our practices for collecting, using, disclosing and safeguarding the information you provide when using the sino88 platform at sino88.onl.
By registering an account or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform.
This policy applies to all sino88 platform users regardless of how you access the platform — whether via web browser, mobile app, or any other device.
sino88 is the data controller for the personal information you provide to us. We are responsible for ensuring your information is handled in accordance with strict data protection standards.
Sino88 only collects information that is strictly necessary to deliver our services to you. We never collect excessive or irrelevant data beyond what is required to operate the platform.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Account Information | Identity verification & account security | For the duration of active account + 5 years |
| KYC Data | Anti-money laundering compliance | Minimum 7 years |
| Transaction Records | Financial records & dispute resolution | 7 years from the date of transaction |
| Game Log | Game fairness audit & user support | 2 years from the date of activity |
| Communication Data | Service improvement & support records | 3 years from the date of interaction |
Every piece of information we collect is used for clear and legitimate purposes. sino88 does not use your data for purposes unrelated to the provision of our betting platform services.
You may withdraw consent for marketing communications at any time by contacting sino88 customer support or through your account settings.
Sino88 never sells your personal information to any third party. This is a core principle we take seriously. However, there are limited situations in which we may share your data.
Sino88 works with third-party service providers that help us operate the platform. These include payment processors, game providers, KYC systems and server hosting providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
Sino88 will disclose user information to authorities if required by Malaysian law or a valid court order. This includes financial crime investigations, money laundering cases, or situations where a person's life is at risk.
As a platform operating internationally, some of your data may be processed on servers located in other countries. However, sino88 ensures that all cross-border data transfers are carried out in accordance with data protection standards equivalent to or higher than Malaysia's standards.
Protecting your personal information is sino88's number one priority. We continuously invest in security infrastructure to ensure your data remains safe from unauthorised access, theft, or leaks at all times.
Not all sino88 employees have access to user data. Access to personal information is granted on a need-to-know basis – only staff who require access to perform their duties are permitted.
While we take all reasonable steps to protect your data, no system is 100% secure. If you suspect any suspicious activity on your account, contact our support team immediately.
Sino88 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage and ensure the security of your session.
You can manage or delete cookies through your browser settings. However, deleting session and security cookies may affect your ability to use certain sino88 platform features properly.
As a sino88 user, you have several important rights regarding your personal information. sino88 respects these rights and will process any request within 30 business days.
You have the right to request a copy of all personal information sino88 holds about you, including transaction records and activity logs.
If you find that the personal information we hold about you is inaccurate or outdated, you have the right to request prompt correction.
You may request deletion of your personal data in certain circumstances, subject to legal obligations that prevent such deletion.
Under certain circumstances, you may request sino88 to restrict how we process your personal information.
You have the right to receive your personal data in a machine-readable format for transfer to another platform if desired.
You may opt out of marketing communications at any time without affecting your core account services.
Sino88 retains your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. In general, financial and KYC records are kept for a minimum of 7 years after account closure to comply with anti-money laundering regulations.
Once the retention period ends, sino88 will delete or anonymise your personal information in a secure manner so that it cannot be recovered or reused.
Sino88 is a betting platform intended solely for users aged 18 years and above. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a child or teenager under 18, we will take immediate steps to delete that information and close the relevant account.
If you as a parent or guardian believe your child has registered at sino88 without your knowledge, please contact our support immediately and we will respond promptly.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the sino88 Data Protection team. We are committed to responding to all privacy enquiries within 30 business days.
You can reach us via live chat on the sino88 platform, available 24/7, or directly through our support email:
Email: [email protected] | Live Chat Support: Available 24/7 on the platform
This Privacy Policy was last updated in January 2026. sino88 reserves the right to amend this policy at any time and will notify users via platform notifications or email for any material changes.
Our genuine commitment to protecting the personal information of every Malaysian user
All data transmitted between your device and sino88's servers is encrypted to the 256-bit SSL standard — the same technology used by leading banks in Malaysia to protect their customers' transactions.
Sino88 has never and will never sell users' personal information to any third party for marketing or commercial purposes. Your data is used solely to provide platform services to you.
You are in full control of your personal data at sino88. Access, correct, restrict, or request deletion of your data at any time through your account settings or our 24/7 customer support.
Sino88's KYC process uses a secure and integrated document verification system. Your identity documents are encrypted and stored in a protected environment, accessible only by authorised personnel.
Sino88's security system monitors the platform at all times to detect any unauthorised access attempts, fraudulent activity, or data breaches and responds in real time.
Sino88 undergoes independent security audits on a regular basis to ensure our data protection practices consistently meet the latest international standards and that no security gaps go unaddressed.
Now you know how seriously sino88 protects your personal information. Join the Malaysian player community and enjoy a safe, fair, and exciting wagering experience with us.